FAQ
Before you reach out.
The essentials clients usually check before starting a project with Studio.
Do I have to choose one of the listed packages?
No. Packages are there for fast-fit buying paths. If you need something more tailored, the custom project path lets you describe the exact website, app, portal, or software product you want built.
Can you handle both design and software delivery?
Yes. Henry Onyx Studio covers brand systems, websites, e-commerce, internal platforms, client portals, and mobile products. The brief flow is built to route the work to the right combination of strategy, design, and engineering.
How are projects priced?
Smaller and more repeatable work can fit a package. Complex products are quoted based on scope, complexity, timeline pressure, and delivery model. Proposals are milestone-based so pricing logic stays visible.
How will I receive updates?
Studio sends email updates for inquiry receipt, proposals, payment checkpoints, milestone readiness, revisions, and final delivery. WhatsApp updates can also be used when the shared Henry Onyx messaging setup supports the contact path cleanly.
Will this later connect to the Henry Onyx account dashboard?
Yes. Studio projects can connect with your Henry Onyx account so project history, invoices, files, and support updates stay easy to revisit.